Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
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• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.
• End-user mobile information will not be shared with third parties/affiliates.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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CrossFit Renew SMS Privacy Policy

Effective Date: March 12, 2025Last Updated: March 12, 2025  

At CrossFit Renew, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, store, and protect your data when you opt into our SMS messaging program. By participating in our SMS program, you agree to the practices outlined below.

1. Information We Collect

We collect the following personal information when you opt into our SMS program:

Your mobile phone number

Your name (if provided)

Any additional information you voluntarily share via text messages

2. How We Collect Your Information

We collect your information through:

Opt-in forms on our website ([Your Website URL])

Text-to-join keywords (e.g., “Text JOIN to 512-865-5031”)

Other opt-in methods where you explicitly consent to receive SMS messages from us

Participation in our SMS program requires your express written consent. By opting in, you agree to receive recurring automated text messages from CrossFit Renew at the phone number you provide. Consent is not a condition of purchase.

3. How We Use Your Information

We use your information to:

Send you promotional messages, updates, and alerts about CrossFit Renew classes, events, or special offers

Respond to your inquiries or requests sent via SMS

Improve our SMS program and customer experience

Message frequency may vary. Message and data rates may apply, depending on your mobile carrier plan.

4. How We Protect Your Information

We take reasonable measures to safeguard your personal information, including:

Encryption and secure storage to prevent unauthorized access

Limiting access to your data to authorized personnel only

We retain your information only as long as you remain subscribed to our SMS program or as required by law. If you opt out, we will delete your data within a reasonable timeframe, except where retention is legally required.

5. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share your data with:

Service providers who assist in delivering our SMS program (e.g., texting platforms), bound by confidentiality agreements

Legal authorities, if required by law or to protect our rights

Your opt-in consent and phone number will not be shared with third parties for purposes unrelated to our SMS program.

6. Your Rights and Choices

Opt-Out: You may opt out of our SMS program at any time by replying “STOP” to any message. Upon opting out, you will receive a confirmation message, and we will cease sending you SMS communications.

Help: For assistance, reply “HELP” to any message or contact us at 512-865-5031.

Access or Update: To review, correct, or delete your personal information, please contact us at info@crossfitrenew.com or 512-865-5031.

7. Links to Additional Policies

For more details on how we handle your data, please review our full Privacy Policy at https://www.crossfitrenew.com/privacy-policy and Terms and Conditions at https://www.crossfitrenew.com

8. Contact Us

If you have questions about this SMS Privacy Policy or our SMS program, please reach out:  

Email: info@crossfitrenew.com  

Phone: 512-865-5031  

Address: 8120 Research Blvd STE 103, Austin, TX 78758

9. Changes to This Policy

We may update this SMS Privacy Policy as needed to reflect changes in our practices or applicable laws. We will notify you of significant updates via SMS or by posting the revised policy on our website with a new effective date.

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